Hi Renaldy,I would suggest you to run “ Hardware and Devices” troubleshooter to diagnose the exact issue.Follow these steps to run the troubleshooter:. Press “ Windows key + W”.
Serenade 2 is a very flexible and effective tool which can help you add text to a MIDI file (.mid) and create a karaoke file (.kar).This can be the original text of the song but also a text that you created for a special occasion (wedding.
Type “Troubleshooting” without quotes in the Search box and hit enter. Select “Hardware and Sound” from the Troubleshooter Window. Select “Hardware and Devices” under Devices option. Follow the On Screen instructions.Hope this helps. If you face any issues with Windows, do get back to us. We will be happy to assist you. Hi Austin,We apologize for delay in response and thanks for replying to us with the status of your issue.As the issue still persist, I suggest you to download and install the USB MIDI driver form the manufacturer’s website and try installing it in compatibility mode.Refer to the below link:To install a program in compatibility mode, refer to the below link:Note: Applies to Windows 10 as well.Hope it helps, reply to us with the status of your issue.
We will be happy to assist you. Thanks and Regards, Santosh Kumar Rai. Microsoft Support Engineer. Hi Austin,We apologize for delay in response and thanks for replying to us with the status of your issue.As the issue still persist, I suggest you to download and install the USB MIDI driver form the manufacturer’s website and try installing it in compatibility mode.Refer to the below link:To install a program in compatibility mode, refer to the below link:Note: Applies to Windows 10 as well.Hope it helps, reply to us with the status of your issue.
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We will be happy to assist you.I tried that and it keeps on saying error please help.
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